Instructions: Complete all pertinent fields, then read the information at the bottom of the form.
To turn-on Utility Services, please complete Section A and Deposit Requirements. Fax or email picture ID and lease (fax: 252-972-1521 or email: [email protected]).
To disconnect Utility Service, please complete Section B:
Application must be received in the City of Rocky Mount Utility Business Office 3 business days prior to connection/disconnection request. A Customer Service Representative will contact you to confirm receipt of your application and to complete the application process.
Please contact our office if you have not received confirmation within 48 hours prior to your request, or if you have any questions. Our office hours are 8:30 a.m. to 5:00 p.m. Monday through Friday. Our telephone representatives are available at (252) 972-1250 from 8:30 a.m. to 7:00 p.m. Monday through Thursday and 8:30 a.m. to 5:00 p.m. on Friday.
For more information, or assistance with this form call 252-972-1250.
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